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Privacy Policy...

MJ Software Solutions Limited has produced this privacy statement in order to demonstrate our commitment to respecting your privacy and personal information. The policy below outlines the information that we may collect and how we may use it.

Who Are We?

MJ Software Solutions Limited is a custom software development company formed in 2006. We are a privately-owned company, not owned by any group of companies.
MJ Software Solutions head office and registered offices is: 6 Bronllys Grove, Celtic Horizon, Newport. S Wales. NP10 8EH.

How we Gather and use Personal Information


As a nominated contact for a customer of MJ Software Solutions Limited, we store and process:

    • Your contact details. • Communication sent between us.

These are processed for the purpose of project management and/or billing. This information will be retained for five years after your last communication with us. This information is processed under the basis of Article 6(1)(f) – legitimate interest, of the EU general data protection regulation 2016/679 (GDPR). These regulations provide you with rights to request access to the information we hold about you, to request rectification of the information we hold about you, to erase the data we hold about you, to object to the processing of your information, and to lodge a complaint with the UK Information Commissioner’s Office.

We use data storage services provided by Microsoft and email services provided by Microsoft, Winserve Limited, and 1&1. The data is physically held within the European Union and is not transferred outside the European Union. Data will not be used for the purpose of automated decision making.

To enquire further about this statement, please reach us using the details at:

Website Visitors:

We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

MJ Software Solutions will not collect any personally-identifiable information about you (e.g. name, address, e-mail address) without you expressly agreeing to provide it to us. We will ask permission to collect information if you sign up for any of our newsletters or online demonstrations, so we can send you the information you have requested or other news items that you may be interested in. We may store and process this information to better understand your legitimate interest in our services and to personalise your experience. We may also monitor user traffic patterns and use of our site with this information to help improve our service to you.

Using MTD VAT Filer

MTD VAT Filer is MJ Software's solution to allow clients/businesses to submit their MTD information via spreadsheets. Currently as at December 2018, this solely supports submitting VAT returns using HMRC MTD platform. The software package MTD Link does NOT send any information to MJ Software’s servers. All information is maintained on the user’s PC. The information is then sent directly to HMRCs servers.

Using MJ Software’s Web Hosting

We rely on third party companies to supply our hosting services. We have a contract in place with these suppliers, and all information/data/services are hosted within the European Union.

Using MJ BankRec

The Bank Reconciliation app, MJ BankRec does not send any information to MJ Software’s servers. All information is maintained on the end user’s PC. It is important users maintain off-site backups of their own data.

Who Has Access to Your Information?

MJ Software will not give or sell your personal information to any outside organisation for that organisation’s own use without your consent. We may on occasion, team up with other businesses to enable us to provide special services to you during which we will use this information, but you will be expressly asked to opt-in to this new processing beforehand. MJ Software may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to a) conform with the law, or; b) protect and defend the rights or property of MJ Software, the site or the users of MJ Software’s sites.

Where third parties are involved in processing your data we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.

How Long Your Information Is Kept

We will retain your personal information until you have not communicated with us for five years. We securely delete personal information as soon as requested by the customer. There may be exceptions when we need to retain invoicing or transactional data for fulfilling our duties with HMRC and others.

Updating or Changing Information We Collect

The accuracy of your information is important to us. If you wish to discuss your information/data please contact us to review: -

Our Use of Cookies

MJ Software uses cookies to ensure that we give you the best experience on our website. We can also use these cookies to record how often you visit the site and the areas you visit within it. Although they can identify a user’s computer, cookies themselves do not personally identify users. You can set your browser to refuse cookies if you wish to. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the MJ Software website.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control and personal information collected by us is stored in secure operating environments that are not available to the public.

Your Rights

You are entitled to view, amend, or delete the personal information/data that we hold. You have the following rights:

the right to ask what personal data that we hold about you at any time;
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about; and
(as set out above) the right to opt out of any marketing communications that we may send you or delete the personal information/data entirely.
the right to object to the processing of your information, and
the right to lodge a complaint with the UK Information Commissioner’s Office.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner's Office
Wycliffe House
Water Lane
0303 123 1113 (local rate)